Refund & Cancellation Policy

At TaskGrid, we're committed to delivering a seamless and productive experience to all our users. Please review the following policy regarding refunds and cancellations for our paid monthly subscriptions.

1. Free Plan

TaskGrid offers a fully functional free plan for up to 10 users per workspace. No payment is required, and no refund or cancellation terms apply to free usage.

2. Paid Monthly Subscription

Once your workspace exceeds 10 members, a monthly subscription of $2.99 per additional user is required.

2.1. Refund Policy

All payments for monthly subscriptions are non-refundable.

We recommend taking full advantage of the free tier before upgrading to a paid subscription.

Exceptions may be made in the case of accidental charges, duplicate payments, or technical issues. Please contact billing@taskgrid.com within 14 days of the charge for resolution.

2.2. Prorated Charges

TaskGrid does not offer prorated refunds for partial months, even if a subscription is canceled before the end of the billing cycle.

3. Cancellation Policy

• You may cancel your subscription anytime via your Account Settings or by emailing support@taskgrid.com.
• Upon cancellation, your subscription will remain active until the end of your current billing cycle.
• No further charges will be applied unless you reactivate or exceed the free user limit again.

4. Workspace Downgrades

If your team size drops to 10 users or fewer, your workspace will automatically return to the free plan at the next billing cycle without losing your data.

5. Contact Us

For any questions or refund requests, please reach out to: